{"xsrfToken":"ee13e97760b52dd3c3cf967ab20699d6aed76d2e_lout","branding":{"id":"5","key":"ear","name":"Fireball Early Access Support","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#c41400","headerLinkHoverBGColor":"#c41400","headerBadgeColor":"#c41400"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/934d82d4-5975-4879-b209-18e233b79210/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwY2QwYTgzYS1kMjNlLTRiMDUtODRlZS04ODIyMWVlZTJlMjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjkzNGQ4MmQ0LTU5NzUtNDg3OS1iMjA5LTE4ZTIzM2I3OTIxMCI6WyJyZWFkIl19LCJleHAiOjE3MjgwMjc2OTYsIm5iZiI6MTcyODAyNzA5Nn0.BbVuY8zMm9JrEArSQDJz6VvyfmiKmAllsM2fDnMbA1o&client=0cd0a83a-d23e-4b05-84ee-88221eee2e25&mode=fit","logoId":"934d82d4-5975-4879-b209-18e233b79210","isLogoAvailable":true,"helpCenterTitle":"Welcome to the PhasedConnect Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the PhasedConnect Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#db0206","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"5","key":"ear","projectId":10006,"serviceDeskId":5,"name":"Fireball Early Access Support","description":"<p>Welcome! You can raise a request for EarlyAccess using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","onlyPortal":false,"reqTypes":[{"id":"66","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://phasedconnect.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[21],"key":""},{"id":"68","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://phasedconnect.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[21],"key":""},{"id":"67","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://phasedconnect.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[21],"key":""},{"id":"70","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://phasedconnect.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[21],"key":""},{"id":"72","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://phasedconnect.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[21],"key":""},{"id":"69","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://phasedconnect.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"71","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://phasedconnect.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""},{"id":"65","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://phasedconnect.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""}],"reqGroups":[{"id":21,"name":"General"}],"orderMapping":{"21":[66,67,68,70,72]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"0e2482d7-4a0a-3802-af9a-9b5d57728e32","appLinkName":"System Confluence","appLinkUrl":"https://phasedconnect.atlassian.net/wiki","spaceKey":"EAR","spaceName":"EarlyAccess","spaceUrl":"https://phasedconnect.atlassian.net/wiki/spaces/EAR","isServer":false},"labels":[],"projectKey":"EAR","serviceDeskId":5,"kbLinkDomainURLs":["https://phasedconnect.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"EAR","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwY2QwYTgzYS1kMjNlLTRiMDUtODRlZS04ODIyMWVlZTJlMjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MjgwMjgyOTYsIm5iZiI6MTcyODAyNzA5Nn0.3NVMlSwFwW-W3urgONBJBwM3ar1hDh8Rk0Mh586be2k","targetCollection":"upload-project-10006","endpointUrl":"https://api.media.atlassian.com","clientId":"0cd0a83a-d23e-4b05-84ee-88221eee2e25","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://phasedconnect.atlassian.net/wiki","kbLinkDomainURLs":["https://phasedconnect.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}